Ballers Gear Payment Policy

This Payment Policy (“Policy”) forms part of the Terms and Conditions of Ballers Gear (“we”, “us”, “our”) and governs all payments made for products purchased through our website, www.ballersgear.co.za. By placing an order, the customer (“you”, “your”) agrees to the terms set out below.

1. Accepted Payment Method

1.1 Ballers Gear exclusively accepts payments processed through Yoco, a secure, PCI-compliant third-party payment gateway.
1.2 All transactions must be completed through Yoco at checkout. We do not accept any alternative payment methods, including but not limited to:

- EFT or bank transfers

- Cash deposits

- Direct card payments outside of Yoco

- SnapScan, PayFast, PayPal, or any other payment providers

2. Payment Processing

2.1 Payments are processed immediately upon checkout.
2.2 An order will only be confirmed once the payment is successfully authorized by Yoco.
2.3 If a payment fails, is declined, or is flagged for security concerns, the order will not be processed.

3. Security of Payment Information

3.1 All payments are handled strictly through Yoco’s encrypted and PCI-certified systems.
3.2 Ballers Gear does not store, process, or have access to your full payment information or card details at any time.
3.3 By using Yoco, you acknowledge that your payment data may be processed by Yoco in accordance with its own privacy and security policies.

4. Fraud Prevention

4.1 Ballers Gear reserves the right to request additional verification if suspicious or fraudulent activity is suspected.
4.2 Orders found or suspected to be fraudulent may be cancelled without notice.
4.3 We may refuse to process an order if Yoco flags or rejects the transaction for security reasons.

5. Billing and Order Confirmation

5.1 After successful payment, customers will receive an automatic confirmation email containing the order details.
5.2 Customers are responsible for ensuring that billing information submitted at checkout is accurate and complete.

6. Pricing and Currency

6.1 All prices listed on the website are in South African Rand (ZAR).
6.2 The final amount charged at checkout will be the amount authorized through Yoco, inclusive of any applicable taxes or fees.

7. Errors and Payment Disputes

7.1 In the event of a billing error, you are required to notify us immediately at [insert email address].
7.2 Any disputes relating to card charges may need to be submitted through your bank or card issuer in accordance with their dispute procedures.

8. Changes to This Policy

8.1 Ballers Gear reserves the right to amend or update this Payment Policy at any time without prior notice.
8.2 Any revisions will take effect immediately upon publication on the website.

Questions or Issues

If you experience any difficulties during checkout, please contact us at:
ballersgearza@gmail.com

Thank you for shopping with Ballers Gear and supporting our brand!